Hawthorn Physiotherapy Clinic has been committed to providing quality physiotherapy services to Hawthorn and surrounding communities since 1974. Today we are a multi-disciplinary clinic offering expert Physiotherapy, Clinical Pilates, Remedial Massage, and Myotherapy options to treat your pain and to prevent re-occurrence. We cater for all sports, musculoskeletal, and spinal injuries both acute and chronic as well as offering a unique focus on post-operative rehabilitation through our continued work with surgeons at St Vincent’s Private Hospital, Kew.
As we are an essential health service, Hawthorn Physio Clinic is open as per usual for both Physiotherapy and Pilates consultations. In light of the recent state government announcements we would like to reassure patients that Hawthorn Physiotherapy Clinic will continue to service the community in compliance with government regulations and advanced sanitization measures. Regarding social distancing, we are adjusting the clinic space and operations to ensure a safe environment is upheld.
Our clinic space remains open for use with appropriate safety measures taken in accordance to state government advice. For those of you that are stuck at home, we are also offering an online service called Telehealth. Health insurers are now covering Telehealth appointments, making it cheaper than an out of pocket fee. It is very simple to set up, so please call our reception for more information on how to set up an appointment.
There are a variety of ways you can connect with us at this time, including:
- Normal physio appointments and pilates smaller group classes at the clinic. This remains the best service that we offer
- We suggest home visits are the next best option, because you are able to receive a more accurate assessment and treatment – $120
- Working from home ergonomic assessment – $120
- Telehealth video consultations: Initial – $81 and Subsequent – $66
- Telehealth video 1:1 exercise session 30 mins – $50
- Telehealth video group clinical exercise sessions 30 mins (limited to groups of 4) – $26
Our reception team can answer any further questions regarding how this will work for you. Please call reception on 03 9819 2827 if you have any questions or concerns regarding your treatment or would like to discuss any of the listed options further.
We will keep you updated in these times of uncertainty and inform you of updates as they develop. Thank you for your ongoing support in navigating this situation.
Q: What is the best option for me?
A: Call us on 9819 2827 to book in an appointment at the physio
Q: I am worried about COVID-19…
A: We can organise a home visit for you, or set up a Telehealth consult online
Q: What qualifies for a Telehealth consult?
A: This will be case by case, however most musculoskeletal presentations can be assessed and treated through Telehealth, please call the clinic and discuss.
Q: Will I get exercises prescribed as part of my consult?
A: We will prescribe exercises where appropriate through “Physitrack” an online exercise module that we will email as a free of charge resource to you.
Q: What do I use for a Telehealth consultation?
A: We are conducting Telehealth through a free program called Physitrack. You can also use Zoom, Skype or Facetime. We will walk you through how to set up any of these applications if needed.
Q: What is a home ergonomic assessment?
A: A Physio will come to your home and set up or check on your working space to help prevent injuries
A fully equipped gym
– is available onsite at the Clinic, with everything you need to help you achieve your recovery. Renovations in 2014 along with new equipment have further enhanced our gym.
Access to bikes, steppers, treadmills, reformers and other specialized rehabilitation equipment, all under direct supervision from our highly-qualified physiotherapists, are among the great benefits we have to offer you.
Special Discount Rates
Hawthorn Physiotherapy Clinic is a registered “BUPA Members First Provider,” which entitles patients with BUPA cover to discounted treatment rates and higher rebates. Under the BUPA Kids for Free scheme there may be no out of pocket expenses for your children, depending on your level of cover.
We offer reduced rates for full time tertiary students and full pensioners, as well as being registered to treat all Workcover, TAC, InjuryNet, Armed Forces personnel and their families and Veterans Affairs patients.
Our Clinic is open six days a week and you’ll find that our hours of consultation are very flexible with early morning and evening appointments available.
On arrangement we also provide a home visit service for those unable to attend our Clinic. Please speak to our friendly reception staff to find a time that suits you.
Appointments are available between:
- Monday, Wednesday, Friday – 7:00am to 7:30pm
- Tuesday & Thursday – 7:00am to 7:30pm
- Saturday – 9:00am to 12:30pm
Loyalty Rewards Program
We have a loyalty rewards program to say thanks for being a loyal client of Hawthorn Physio.